Program Evaluation

VISTA talking to woman with babyProgram evaluation is critical to assessing progress and maintaining alignment with your organization's mission and community needs. Program evaluations can also provide input for future program plans.

Volunteer Feedback

One key component of program evaluation is volunteer feedback. Volunteer feedback is a structured way to learn the opinion of volunteers regarding their service experience with your organization. It is also a time for volunteers to provide recommendations for improvements to enhance the effectiveness of their service. Volunteer feedback is critical in determining program impact.

Volunteer feedback should be conducted on a regular basis. For example, volunteer feedback can be collected during volunteer in-service meetings. This could serve as a springboard for further discussions about the volunteer service experience. The person responsible for soliciting volunteer feedback is one who coordinates and manages volunteer efforts.