Performance Measure O5

Note: Information on this page is subject to change.  Applicants should always refer to the performance measure instructions published with the NOFO.  Grantees should refer to the performance measure instructions for the grant year in which they were funded.
Number of economically disadvantaged individuals, including homeless individuals, receiving housing services.
Goal 1: Economic Opportunity: Housing

Definition of Key Terms

Economically disadvantaged: Must be receiving or meet the income eligibility requirements to receive: TANF, Food Stamps (SNAP), Medicaid, SCHIP, Section 8 housing assistance OR have a poor credit score OR are at least 60 days behind on one or more personal/family accounts.
Homeless: Individuals who spend the night in a place not intended for human habitation, in an emergency shelter, or in a transitional housing facility. See the Dept. of Housing and Urban Development definition.
Individuals: Each unique person who will be occupying the unit legally including adults and children but not unborn children.
Housing services: Helps qualifying individuals find appropriate housing, find the resources to support use of appropriate housing, and assists individuals in accessing the appropriate housing. May or may not result in an actual placement. May also include hands-on housing development and repair activities. Housing development adds to the housing stock by building a new unit or substantially rehabilitating a unit that was either uninhabitable or soon would have become so. Involves replacing major systems such as the roof, the plumbing, the wiring, the foundation, or elevating the unit as required by a flood plain standard. Housing repair is a more modest level of physical work on the unit, such as weatherizing, painting, replacing appliances and removing safety hazards. Service requires an engagement with the individual in person, by phone, or through a web-interface. Pamphlets, brochures, or web-based information that does not involve a human interaction is not sufficient.

How to Calculate/ Measure/ Collect Data

Count of Individuals as defined above benefitting from the housing service. Can only count each individual once during the program year even though it may be necessary to provide services to the individual more than once.
Programs that are only able to count Housing Units should report on Measure O4 (Tier 3).
The data should be collected using a tracking mechanism appropriate for the type of service, which may include: CNCS-supported agency's administrative or call center records, referral logs, attendance logs or sign-in sheet, client tracking database, or other information management system.
The client tracking database should have unique IDs (e.g. Homeless Management Information System (HMIS)..
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