Volunteer Safety & Security

If you are experiencing a threat to your safety or security, and you are not comfortable discussing the matter with your program leaders, sponsor supervisors, or local law enforcement officials, you can contact our National Service Hotline at:


Hotline phone hours: 8am - 8pm ET | Saturday - Sunday: closed
You can also leave a message during non-business hours.


Webform  Live Chat (Hotline)

Live Chat hours: Monday - Friday: 9am - 7pm ET | Saturday - Sunday: closed


National Resource for Sexual Assault or Harassment:

The National Sexual Assault Hotline is available 24/7 at 1-800-656-HOPE (4673)

Online chat   En Español

Examples of Harassment Include:

- Explicit or implicit demands for sexual favors.
- Pressure for dates.
- Deliberate touching, leaning over, or cornering.
- Offensive teasing, jokes, remarks, or questions.
- Letters, phone calls, or distribution or display of offensive materials.
- Offensive leering, looks, or gestures.
- Gender, racial, ethnic, or religious baiting.
- Physical assaults or other threatening behavior
- Demeaning, debasing, or abusive comments, or actions that intimidate.


To Report Discrimination within the Corporation for National and Community Service:

CNCS Equal Opportunity Program (to report discrimination or harassment) | (202) 606-7503 or eo@cns.gov

To Share Other Safety or Security Concerns:

If you believe your service environment is not safe or secure, you may share your concerns and questions directly with the Corporation for National and Community Service by emailing healthandsafety@cns.gov or by dialing (202) 606-3999.


Additional Resources for Victims and Survivors

Additional Resources for Victims and Survivors

Rape, Abuse & Incest National Network (RAINN): RAINN is the nation's largest anti-sexual violence organization. RAINN created and operates the National Sexual Assault Hotline.

National Sexual Violence Resource Center (NSVRC): provides search tool for anti -sexual assault organizations located across the US and educational materials for victims and advocates.

U.S. Department of Justice: National Sex Offender Public Website (NSOPW): is the only U.S. government Website that links public state, territorial, and tribal sex offender registries from one national search site.

National Organization for Victim Assistance: Founded in 1975, NOVA is the oldest national victim assistance organization of its type in the United States as the recognized leader in this noble cause.


StopBullying.gov: If you have done everything you can to resolve the situation and nothing has worked, or someone is in immediate danger, there are ways to get help. Visit Stopbullying.gov for resources.

Know the Facts

Member Handbooks

Note: AmeriCorps VISTA, AmeriCorps State & National, and Senior Corps members serving at grantee locations should also reference protocols provided to them by the project sponsor.

AmeriCorps NCCC Handbook

AmeriCorps VISTA Handbook

Terms and Conditions of AmeriCorps State and National Grants

CNCS General Grant and Cooperative Agreement Terms and Conditions

Senior Corps Handbooks

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