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AmeriCorps Member and Alumni Services

To find answers and contact information for AmeriCorps member and alumni services, please access the My AmeriCorps Portal.

My AmeriCorps Portal

AmeriCorps members and alumni can:

  • access information on their education awards
  • request disbursements (i.e. payments) from their education award
  • complete a loan forebearance interest repayment request (for AmeriCorps Segal Education Award recipients only)
  • print end of year W-2 and 1099 tax statements
  • generate My Service letters (e.g. verification of service letters, includes NCE language for VISTA)
  • update contact information
  • and much more through My AmeriCorps account

My AmeriCorps Portal

If you have difficulty logging in or accessing your account please contact the helpline at 1-800-942-2677 or via webform at

View FAQs or Ask a Question


National Service Information

Questions regarding:

  • the AmeriCorps Segal Education Award (both for individuals with questions regarding their awards and education institutions),
  • joining or applying for an AmeriCorps or Senior Corps program,
  • printed materials,
  • eGrants technical assistanceincluding assistance with passwords, logging in, and getting past error messages,
  • My AmeriCorps technical assistance - including assistance with passwords, logging in, and getting past error messages,

Please contact the National Service Hotline at: 1-800-942-2677 or via webform at:

View FAQs or Ask a Question


Other Contact Information

 Payment Icon Payments to CNCS

Making a payment to CNCS? View this document for payment options

 CNCS Icon Research and Evaluation

For the latest program evaluation reports and other valuable evaluation research, visit the Evidence Exchange or contact the Office of Research and Evaluation at

 Media Icon Media Inquiries

For media inquiries email us at or call at 202-606-6775.

 Organization Icon Organizations

If your organization is interested in administering one of our programs please start by going to What Program is Right for Your Organization.  If you have further questions regarding VISTA please visit Sponsor a VISTA Project, regarding Senior Corps (Foster Grandparents, Senior Companions, and RSVP) programs please contact your CNCS State Office, regarding AmeriCorps NCCC please visit Sponsor an AmeriCorps NCCC Team, or regarding AmeriCorps State please contact your State Commission.

 Senior Corps Icon Senior Corps

Individuals interested in joining Senior Corps should contact the National Service Hotline at 1-800-942-2677 or via webform at Organizations should contact their state offices.

 AmeriCorps Icon AmeriCorps

Individuals interested in joining AmeriCorps, including AmeriCorps VISTA, AmeriCorps NCCC, and AmeriCorps State and National, should contact the National Service Hotline at 1-800-942-2677 or via webform at  

 Ed Award Icon Segal AmeriCorps Education Award

For information on your Segal AmeriCorps Education Award, contact the National Service Hotline at 1-800-942-2677 or via webform at - including payments to your educational institution, loan deferments, password issues, and general questions about your Segal AmeriCorps Education Award.  

 SIF Icon Social Innovation Fund

For information on the Social Innovaiton Fund that you can not locate on our website, please contact

 Gear Icon National Service Gear

Program branded clothing and other items can be purchase through National Service Gear

 Career icon Careers

OIG Icon Office of Inspector General

 CNCS Icon Corporation for National and Community Service

 CNCS Icon State Service Commissions

 Employee Verification Icon Employment Verification - Former Members

Employment Verification – Former Members

If you are a current or former national service member and need a service verification letter, log in to the My AmeriCorps Portal: You’ll see a link for Service Letters.

If you are a third party (prospective employer, rental agency, bank, verification firm, etc.) and need to confirm that someone is or was a national service member, please fax your request to 703-206-7276 or 703-206-7284. We can release information only if you include a signed release from the current/former member.

Please call the National Service Hotline at 1-800-942-2677 if:

  • you need help getting logged in
  • you don’t have a Portal account
  • there is a problem of any kind with your service letter

 Employee Verification Icon​ Employment Verification – CNCS Employees

Address Icon Corporation for National and Community Service Headquarters

250 E Street, SW
Washington, D.C. 20525
TTY: (800) 833-3722

Directions to HQ

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