National Service Hotline
For questions regarding:
- AmeriCorps Segal Education Award
- AmeriCorps or Senior Corps programs
- eGrants and MyAmeriCops Portal technical assistance - including assistance with passwords, logging in, and getting past error messages
Other Contact Information
Payments to CNCS
Making a payment to CNCS? See Payment Options and Instructions.
Research and Evaluation
For media inquiries email us at email@example.com or call at 202-606-6775.
Prospective Grantees and Sponsors
If your organization is interested in administering one of our programs please start by going to What Program is Right for Your Organization.
If you have questions regarding VISTA please visit Sponsor a VISTA Project.
If you have questions regarding Senior Corps (Foster Grandparents, Senior Companions, and RSVP) programs please contact your CNCS State Office.
If you have questions regarding AmeriCorps NCCC please visit Sponsor an AmeriCorps NCCC Team.
If you have questions regarding AmeriCorps State please contact your State Commission.
Individuals interested in joining Senior Corps should contact the National Service Hotline at 1-800-942-2677 or via webform at https://questions.nationalservice.gov. Organizations should contact their state offices.
Individuals interested in joining AmeriCorps, including AmeriCorps VISTA, AmeriCorps NCCC, and AmeriCorps State and National, should contact the National Service Hotline at 1-800-942-2677 or via webform at https://questions.nationalservice.gov.
Segal AmeriCorps Education Award
For information on your Segal AmeriCorps Education Award, contact the National Service Hotline at 1-800-942-2677 or via webform at https://questions.nationalservice.gov. - including payments to your educational institution, loan deferments, password issues, and general questions about your Segal AmeriCorps Education Award.
Social Innovation Fund
Office of Inspector General
- Hotline: 1-800-452-8210
- OIG website
Corporation for National and Community Service
State Service Commissions
Employment Verification - Former Members
Employment Verification – Former Members
If you are a current or former national service member and need a service verification letter, log in to the My AmeriCorps Portal: https://my.americorps.gov/mp/login.do. You’ll see a link for Service Letters.
If you are a third party (prospective employer, rental agency, bank, verification firm, etc.) and need to confirm that someone is or was a national service member, please contact the National Service Hotline to receive your request. We can release information only if you include a signed release from the current/former member.
Please also contact the National Service Hotline if:
- you need help getting logged in
- you don’t have a Portal account
- there is a problem of any kind with your service letter
National Service Hotline - 1-800-942-2677