Please contact the National Service Hotline at 1-800-942-2677. The Hotline is staffed by customer service representatives from 9 a.m. - 7 p.m. EST, Monday through Thursday. During high volume months---January, May, June, July, August, and September--the Hotline will be staffed on Fridays. Changes of address may be reported in the My AmeriCorps portal, or by visiting National Service Hotline.
Segal AmeriCorps Education Award
W-2s are used to report to the IRS that portion of the living allowance or stipend that is taxable. It is not used for reporting on the amount of the education award used.
AmeriCorps State and National members receive their W-2s from the program where they served. AmeriCorps VISTA and AmeriCorps NCCC members receive their W-2s from the Corporation for National and Community Service.
Form 1099 MISC is used to report to the IRS all education award payments, as well as interest payments if the payments total $600.00 or more for the year.
A member may be eligible for forbearance from the loan holder for a qualified student loan. During a period of forbearance, the member will not have to make payments, although interest continues to accumulate on the loans. If the loan was in forbearance, after the successfully completed term, CNCS will pay all or a portion of the interest that accrued on qualified student loans during the term of service. This amount is in addition to the Segal AmeriCorps Education Award.
Yes. The education award is considered taxable income in the year it is used. For example, if a member uses all or part of the education award for college in the fall of 2012, that member must pay taxes on the portion of the award used when he or she files 2012 taxes.
A member may use the education award for up to seven years after his or her last day of service. For a transferred award, the recipient of the transferred award can use it for up to ten years from the original award earner's service completion date.
In certain circumstances, the use period may be extended if the member was unavoidably prevented from using the award. To be considered for an extension, a member must apply, in writing, for an extension before the end of the seven year period.
Education expenses are considered “current” if they were incurred on or after the date the member began his or her term of AmeriCorps service.
Eligible educational expenses are based on:
Most postsecondary loans that are backed by the federal government are qualified for repayment with a Segal AmeriCorps Education Award. Also, loans that are made by state agencies, including state colleges and universities are now considered "qualified". Qualified loans include, but are not limited to:
Veterans may use their education awards for courses, programs of education, apprenticeships, and on-the-job training programs that have been approved by the Secretary of Veterans Affairs. Education awards can be used by non-veterans only during a narrow window based upon when the member’s eligibility for an education award was certified (approved) by an authorized program staff.
Qualified institutions are institutions of higher education (including graduate and professional programs), as well as qualified vocational schools that currently participate in the Department of Education‘s Title IV student aid programs. An institution is considered a Title IV school, if it has an agreement with the U.S. Department of Education making its students eligible for at least one of the federally backed forms of financial assistance (such as Pell Grants, Perkins Loans, Stafford Loans, National Direct Loans, and Federal Consolidated Loans).
The education award can be used in one of, or a combination of, the following ways:
- To repay qualified student loans.
- To pay all or part of the current education expenses to attend a qualified institution of higher education (including certain vocational schools) and educational programs approved under the Montgomery G.I. Bill and the Post 9/11 G.I. Bill.